How can I track my Chaumet order?

You can track your order through Chaumet Services, accessible via the bell icon, under Orders & Returns.Tracking is also available from your account on Chaumet.com.Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Click on the tracking number to check the delivery status.Couldn't find the answer to your question? Contact us.

How can I find out my ring size or my partner’s?

Chaumet offers a number of ways for you to find out your ring size or your partner's. You can order a free ring sizer, delivered to your door, via our contact form You can also consult our size guide. If you are unsure between two ring sizes, we recommend choosing the larger size. Couldn't find the answer to your question? Contact us.

Where can I have my Chaumet jewellery maintained and repaired?

For any maintenance or repair work to your Chaumet jewellery, we recommend taking it to one of our Chaumet boutiques or authorised retailers.Our experts care for your jewellery in accordance with the Maison's expertise and quality standards.Any work carried out outside the Chaumet network may compromise the integrity of your jewellery and result in the applicable guarantee being void.Please consult the list of our Chaumet boutiques and authorised retailersto find your nearest boutique.Couldn't find the answer to your question? Contact us.

How do I have my Chaumet jewellery resized?

Having your Chaumet jewellery resized allows it to be adjusted to fit you while preserving its aesthetic and integrity. Each resizing request undergoes a thorough technical assessment to ensure compliance with the Maison’s quality standards. The adjustment options are specific to each piece and limited to help ensure its longevity. Certain specific considerations may also apply depending on the models. Please note that jewellery that has been resized cannot be returned or exchanged. For personalised assistance, please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique. Couldn't find the answer to your question? Contact us.

Can I change or cancel my order once it has been confirmed?

As long as your order has not yet been shipped, certain customer or delivery details can still be changed by contacting our Customer Service.Once your order has been shipped, you will be able to track your parcel and, depending on the options offered by our logistics partner, update the delivery address directly through their portal.An order can only be cancelled before it is shipped. If your order is still being prepared, please contact our Customer Service. to request a cancellation. Once the cancellation is confirmed, the refund will be issued within 1 to 2 business days.If your order has already been shipped, it can no longer be cancelled. You may, however, return it after delivery.Personalised or made-to-measure products cannot be cancelled or refunded.Couldn't find the answer to your question? Contact us.

TORSADE DE CHAUMET

White gold watch, diamonds

Price on demand Reference W84772

The Torsade de Chaumet collection pays tribute to the legendary Place Vendôme, where Chaumet was the first jeweler to establish itself. Inspired by the movement of the column’s frieze, these creations reinterpret the spiral motif with modern dynamism.

The Torsade de Chaumet watch is a tribute to the legendary 12 Place Vendôme. Inspired by the movement of the frieze adorning the Vendôme column, this virtuoso creation revisits the twist with modernity and dynamism. A watch that upholds the Maison's tradition of time-telling jewelry pieces.

Material: 18-carat white gold, bezel set with 80 diamonds (1.18 carats)
Paving: 321 brilliant-cut G VS+ diamonds totaling 4.55 carats
Stone Quality: The Maison Chaumet very carefully selects the diamonds and colored stones that will be set on each jewelry creation and timepiece.

Diameter: ≤ 25mm
Thickness: 7.2 mm
Glass: Curved sapphire crystal with anti-reflective treatment
Waterproofness: 30 meters (3 ATM)
Dial: Snow-set with 133 brilliant-cut diamonds (0.45 carat)
Hands: Leaf-shaped, white gold, polished
Index: 1 brilliant-cut diamond at 12 (0.01 carat)
Movement: High-precision Swiss quartz
Function: Hours and minutes, time setting by a corrector on the case-back
Caseback: Full, engraved with the Chaumet tiara
Bracelet: White gold bracelet set with brilliant-cut diamonds

The carat weight, the number of stones and the metal weight are given as an indication. Non-contractual values

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Frequently Asked Questions

To ensure that your Chaumet watch retains its brilliance and accuracy and continues to function properly, proper care is essential.

A timepiece that combines precision and elegance, your watch deserves special care.

We recommend that you protect it from impacts, extreme temperature fluctuations and magnetic fields that could prevent it from functioning properly.

For water-resistant watches, ensure that the crown is fully pushed in before any contact with water.

To ensure your watch continues to function properly, we recommend taking it to one of our Chaumet boutiques or authorised retailers on a regular basis.

Please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique.

Couldn't find the answer to your question? Contact us.

Your Chaumet watch is covered by a two (2) year International Warranty covering any lack of conformity arising under normal conditions of use, effective from the date of purchase shown on your Certificate of Authenticity.

This certificate must be duly completed and validated with the stamp of a Chaumet boutique or an authorised Chaumet retailer.

This International Warranty applies without prejudice to the legal warranties and applicable laws in the country of purchase.

The following are not covered by the warranty:

Normal wear on the watch;
Any improper or abusive use (impacts, crushing, operating the crown or pushers while underwater, failing to reposition the crown correctly, etc.);
Straps;
The use of a battery other than one specified by Chaumet for quartz movements;
Damage resulting from work, repairs or disassembly carried out by an unauthorised service provider.

For any work carried out under the warranty, your watch must be taken to a Chaumet boutique or an authorised Chaumet retailer.

The warranty applies only upon presentation of the Chaumet Certificate of Authenticity.

Once the two (2) year warranty period has expired, the customer is responsible for the cost of any repairs.

Only genuine Chaumet watches are eligible for repair work.

Any work carried out by the After-Sales Service is covered by a one (1) year repair warranty from the date of repair, subject to applicable laws and the legal warranties in force.

This warranty applies only upon presentation of the service certificate or repair invoice.

Couldn't find the answer to your question? Contact us.

To ensure your Chaumet watch remains in good condition, we recommend that you handle the strap, clasp and crown with care, ensuring that the crown is always securely pushed in.

Your watch may become damaged as a result of an impact.

If you notice anything unusual, such as signs of moisture under the crystal, a sudden loss of accuracy or visible damage, we recommend that you stop wearing your watch and store it in its case.

We would then recommend that you take it to one of our Chaumet boutiques or authorised retailers so that our experts can carry out a full assessment.

View the list of our Chaumet stores and authorised retailers to find your nearest boutique.

Can’t find the answer to your question? Contact us.

Chaumet’s watchmaking savoir-faire dates back to the early 19th century, when the Maison was already creating watches and jewellery for Europe’s most prestigious courts.

This heritage lives on today through timepieces that combine the excellence of Parisian High Jewellery with the expertise of Swiss High Watchmaking.

Exquisite jewellery watches fitted with exceptional movements, Chaumet's watches embody the boldness and timeless elegance that have defined the Maison's signature style for nearly 250 years.

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TORSADE DE CHAUMET

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Frequently Asked Questions

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