How can I track my Chaumet order?

You can track your order through Chaumet Services, accessible via the bell icon, under Orders & Returns.Tracking is also available from your account on Chaumet.com.Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Click on the tracking number to check the delivery status.Couldn't find the answer to your question? Contact us.

How can I find out my ring size or my partner’s?

Chaumet offers a number of ways for you to find out your ring size or your partner's. You can order a free ring sizer, delivered to your door, via our contact form You can also consult our size guide. If you are unsure between two ring sizes, we recommend choosing the larger size. Couldn't find the answer to your question? Contact us.

Where can I have my Chaumet jewellery maintained and repaired?

For any maintenance or repair work to your Chaumet jewellery, we recommend taking it to one of our Chaumet boutiques or authorised retailers.Our experts care for your jewellery in accordance with the Maison's expertise and quality standards.Any work carried out outside the Chaumet network may compromise the integrity of your jewellery and result in the applicable guarantee being void.Please consult the list of our Chaumet boutiques and authorised retailersto find your nearest boutique.Couldn't find the answer to your question? Contact us.

How do I have my Chaumet jewellery resized?

Having your Chaumet jewellery resized allows it to be adjusted to fit you while preserving its aesthetic and integrity. Each resizing request undergoes a thorough technical assessment to ensure compliance with the Maison’s quality standards. The adjustment options are specific to each piece and limited to help ensure its longevity. Certain specific considerations may also apply depending on the models. Please note that jewellery that has been resized cannot be returned or exchanged. For personalised assistance, please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique. Couldn't find the answer to your question? Contact us.

Can I change or cancel my order once it has been confirmed?

As long as your order has not yet been shipped, certain customer or delivery details can still be changed by contacting our Customer Service.Once your order has been shipped, you will be able to track your parcel and, depending on the options offered by our logistics partner, update the delivery address directly through their portal.An order can only be cancelled before it is shipped. If your order is still being prepared, please contact our Customer Service. to request a cancellation. Once the cancellation is confirmed, the refund will be issued within 1 to 2 business days.If your order has already been shipped, it can no longer be cancelled. You may, however, return it after delivery.Personalised or made-to-measure products cannot be cancelled or refunded.Couldn't find the answer to your question? Contact us.

New

LIENS Rose gold bracelet, aquamarine, morganite, pink opal, green uvite and rubellite

Price on demand Reference : 086192

As the jeweller of emotions, Chaumet celebrates the bond between people with the emblematic Liens collection. At its ...

As the jeweller of emotions, Chaumet celebrates the bond between people with the emblematic Liens collection. At its heart, the Jeux de Liens creations reveal crossed lines symbolic of a delicate, precious intimacy.

Jeux de Liens bracelet in rose gold set with brilliant-cut aquamarine, morganite, pink opal, green uvite and rubellite, each between 0.35 and 0.50 carat.

Material: 18-carat rose gold
Paving: 0.45-carat aquamarine | 0.40-carat morganite | 0.35-carat pink opal | 0.50-carat green uvite | 0.45-carat rubellite
Stone Quality: The Maison Chaumet very carefully selects the diamonds and coloured stones that will be set on each jewellery creation and timepiece.
More details: Three adjustment rings at 14, 15 and 16 cm (S) or at 17, 18 and 19 cm (M)

The carats, the number of stones and the metal weight are given as an indication. Non-contractual values.

Regular maintenance is essential for preserving the brilliance and beauty of your Chaumet creations over time. Avoid prolonged contact with water, hard knocks and chemical products. Gently cleaning your jewellery and watches in the appropriate manner will guarantee their longevity.

To look after your gold and platinum jewellery, clean it regularly with a soft and dry cloth. You must avoid any contact with aggressive chemical products (containing corrosive agents) and always remove your jewellery before doing any sports or housework. This simple precaution keeps it safe from knocks, scratches and any potential deformation or damage.

Frequently Asked Questions

To ensure that your Chaumet jewellery retains its brilliance and beauty over time, regular care is essential.

We recommend avoiding prolonged contact with water and chemicals and protecting it from impacts. Proper cleaning will also help to guarantee your jewellery's longevity.

For a piece of jewellery made of gold or platinum:

Clean it regularly using a soft, dry cloth.

For a piece of jewellery with stones:

Clean it with a little lukewarm water and soap, using a cloth or soft brush, then dry it carefully.

For a piece of jewellery with pearls:

Use a mild soap applied with a damp cloth, then gently dry your jewellery.

We also recommend that you take your jewellery to one of our Chaumet boutiques or authorised retailers once a year to take advantage of our complimentary cleaning service*.

* This service is carried out in one of our boutiques or workshops.

Please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique.

Couldn't find the answer to your question? Contact us.

To protect your Chaumet jewellery creations and ensure they retain their brilliance over time, you must store them carefully.

Each piece of jewellery should be stored separately in its original box or in a soft pouch to prevent scratches caused by contact with other items.

For chains, always store them fastened to prevent them from becoming knotted or tangled.

We also recommend that you store your jewellery in a dry place, away from moisture, direct light and any contact with chemicals.

Couldn't find the answer to your question? Contact us.

Your Chaumet jewellery creation is covered by the legal warranties applicable in the country of purchase.

The following are not covered by these warranties:

Normal wear and natural ageing;
Improper or abusive use, which includes impacts, drops or crushing;
Damage resulting from work, repairs or dismantling carried out by an unauthorised network, for which Chaumet cannot be held liable.

In addition to these legal warranties, Chaumet can carry out any repair that is feasible.

Only genuine Chaumet jewellery creations are eligible for repair work.

Any work carried out by the Chaumet After-Sales Service is covered by a one (1) year repair guarantee from the date of repair, subject to applicable laws and the legal warranties in force.

This repair warranty is subject to the same exclusions as those mentioned for the purchase guarantee.

It applies only upon presentation of the service certificate or repair invoice.

Couldn't find the answer to your question? Contact us.

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LIENS Rose gold bracelet, aquamarine, morganite, pink opal, green uvite and rubellite

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Maintenance

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