How can I track my Chaumet order?

You can track your order through Chaumet Services, accessible via the bell icon, under Orders & Returns.Tracking is also available from your account on Chaumet.com.Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Click on the tracking number to check the delivery status.Couldn't find the answer to your question? Contact us.

How can I find out my ring size or my partner’s?

Chaumet offers a number of ways for you to find out your ring size or your partner's. You can order a free ring sizer, delivered to your door, via our contact form You can also consult our size guide. If you are unsure between two ring sizes, we recommend choosing the larger size. Couldn't find the answer to your question? Contact us.

Where can I have my Chaumet jewellery maintained and repaired?

For any maintenance or repair work to your Chaumet jewellery, we recommend taking it to one of our Chaumet boutiques or authorised retailers.Our experts care for your jewellery in accordance with the Maison's expertise and quality standards.Any work carried out outside the Chaumet network may compromise the integrity of your jewellery and result in the applicable guarantee being void.Please consult the list of our Chaumet boutiques and authorised retailersto find your nearest boutique.Couldn't find the answer to your question? Contact us.

How do I have my Chaumet jewellery resized?

Having your Chaumet jewellery resized allows it to be adjusted to fit you while preserving its aesthetic and integrity. Each resizing request undergoes a thorough technical assessment to ensure compliance with the Maison’s quality standards. The adjustment options are specific to each piece and limited to help ensure its longevity. Certain specific considerations may also apply depending on the models. Please note that jewellery that has been resized cannot be returned or exchanged. For personalised assistance, please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique. Couldn't find the answer to your question? Contact us.

Can I change or cancel my order once it has been confirmed?

As long as your order has not yet been shipped, certain customer or delivery details can still be changed by contacting our Customer Service.Once your order has been shipped, you will be able to track your parcel and, depending on the options offered by our logistics partner, update the delivery address directly through their portal.An order can only be cancelled before it is shipped. If your order is still being prepared, please contact our Customer Service. to request a cancellation. Once the cancellation is confirmed, the refund will be issued within 1 to 2 business days.If your order has already been shipped, it can no longer be cancelled. You may, however, return it after delivery.Personalised or made-to-measure products cannot be cancelled or refunded.Couldn't find the answer to your question? Contact us.

JOSÉPHINE

Platinum necklace, sapphire and diamonds

Price on demand Reference 083565

Adorning with its pieces the men and women who shaped history, Chaumet revealed the majesty of the most major figures. With its Royals High Jewellery universe, the Maison celebrates that same sovereign spark in every one of us.

Inspired by the Maison's eternal muse, the iconic Joséphine collection embodies an elegance with unflinching audacity.
At its heart, the Joséphine Aigrette creations offer a contemporary take on the tiara and headpiece, reimagined to crown the finger.

Joséphine Aigrette necklace in platinum, set with a cushion-cut sapphire of approximatively 2 carats and a pear-shaped diamond of approximatively 0.70 carat and paved with brilliant-cut diamonds.

Material: Platinum: 950/1000th
Paving: 206 brilliant-cut EF VVS diamonds for 17 carats
Stone Quality: The Maison Chaumet very carefully selects the diamonds and coloured stones that will be set on each jewellery creation and timepiece.

The carats, the number of stones and the metal weight are given as an indication. Non-contractual values.

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SIGNATURE UNIVERSE

ROYALS

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Frequently Asked Questions

The quality of a diamond is assessed according to the GIA’s 4Cs: colour, clarity, cut and carat.

All Chaumet diamonds weighing more than 0.30 carats come with a GIA certificate detailing their characteristics and are engraved with a unique serial number, invisible to the naked eye, guaranteeing their authenticity.

To learn more about Chaumet's diamonds, please consult our dedicated page.

Couldn't find the answer to your question? Contact us.

To ensure that your Chaumet jewellery retains its brilliance and beauty over time, regular care is essential.

We recommend avoiding prolonged contact with water and chemicals and protecting it from impacts. Proper cleaning will also help to guarantee your jewellery's longevity.

For a piece of jewellery made of gold or platinum:

Clean it regularly using a soft, dry cloth.

For a piece of jewellery with stones:

Clean it with a little lukewarm water and soap, using a cloth or soft brush, then dry it carefully.

For a piece of jewellery with pearls:

Use a mild soap applied with a damp cloth, then gently dry your jewellery.

We also recommend that you take your jewellery to one of our Chaumet boutiques or authorised retailers once a year to take advantage of our complimentary cleaning service*.

* This service is carried out in one of our boutiques or workshops.

Please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique.

Couldn't find the answer to your question? Contact us.

To protect your Chaumet jewellery creations and ensure they retain their brilliance over time, you must store them carefully.

Each piece of jewellery should be stored separately in its original box or in a soft pouch to prevent scratches caused by contact with other items.

For chains, always store them fastened to prevent them from becoming knotted or tangled.

We also recommend that you store your jewellery in a dry place, away from moisture, direct light and any contact with chemicals.

Couldn't find the answer to your question? Contact us.

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JOSÉPHINE

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Frequently Asked Questions

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