How can I track my Chaumet order?

You can track your order through Chaumet Services, accessible via the bell icon, under Orders & Returns.Tracking is also available from your account on Chaumet.com.Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Click on the tracking number to check the delivery status.Couldn't find the answer to your question? Contact us.

How can I find out my ring size or my partner’s?

Chaumet offers a number of ways for you to find out your ring size or your partner's. You can order a free ring sizer, delivered to your door, via our contact form You can also consult our size guide. If you are unsure between two ring sizes, we recommend choosing the larger size. Couldn't find the answer to your question? Contact us.

Where can I have my Chaumet jewellery maintained and repaired?

For any maintenance or repair work to your Chaumet jewellery, we recommend taking it to one of our Chaumet boutiques or authorised retailers.Our experts care for your jewellery in accordance with the Maison's expertise and quality standards.Any work carried out outside the Chaumet network may compromise the integrity of your jewellery and result in the applicable guarantee being void.Please consult the list of our Chaumet boutiques and authorised retailersto find your nearest boutique.Couldn't find the answer to your question? Contact us.

How do I have my Chaumet jewellery resized?

Having your Chaumet jewellery resized allows it to be adjusted to fit you while preserving its aesthetic and integrity. Each resizing request undergoes a thorough technical assessment to ensure compliance with the Maison’s quality standards. The adjustment options are specific to each piece and limited to help ensure its longevity. Certain specific considerations may also apply depending on the models. Please note that jewellery that has been resized cannot be returned or exchanged. For personalised assistance, please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique. Couldn't find the answer to your question? Contact us.

Can I change or cancel my order once it has been confirmed?

As long as your order has not yet been shipped, certain customer or delivery details can still be changed by contacting our Customer Service.Once your order has been shipped, you will be able to track your parcel and, depending on the options offered by our logistics partner, update the delivery address directly through their portal.An order can only be cancelled before it is shipped. If your order is still being prepared, please contact our Customer Service. to request a cancellation. Once the cancellation is confirmed, the refund will be issued within 1 to 2 business days.If your order has already been shipped, it can no longer be cancelled. You may, however, return it after delivery.Personalised or made-to-measure products cannot be cancelled or refunded.Couldn't find the answer to your question? Contact us.

JOSEPHINE Platinum solitaire ring, 1-carat diamond, diamonds

Price on demand Reference : J3TR00

Inspired by the Maison's eternal muse, the iconic Joséphine collection embodies an elegance with unflinching auda...

Inspired by the Maison's eternal muse, the iconic Joséphine collection embodies an elegance with unflinching audacity. At its heart, the Joséphine Impériale creations pay tribute to the pear shape – a Chaumet signature and the favorite cut of Empress Joséphine herself.

Joséphine Splendeur Impériale solitaire in platinum, set with a brilliant-cut diamond of 1 carat, a pear-shaped diamond and brilliant-cut diamonds.

Material: Platinum: 950/1000th
Paving: 42 brilliant-cut G VS+ diamonds totaling 0.54 carat and 1 pear-shaped EF VVS diamond of 0.16 carat
Center stone: 1 brilliant-cut G VS+ diamond, from 1.01 to 1.29 carats
Stone Quality: Chaumet takes great care in selecting the diamonds and colored stones to be set in its jewelry and timepieces.

The carat weight, the number of stones and the metal weight are given as an indication. Non-contractual values

To ensure that your Chaumet creations retain their luster and beauty over time, regular care is recommended.
We advise you to avoid prolonged contact with water and chemicals, to avoid knocks, and to always remove your jewelry before taking part in any sporting or household activities.
Jewelry set with gemstones requires special care, as the stones may be sensitive to impact. They should therefore be handled with care to preserve their luster and integrity.
Keep your jewelry in a closed jewelry box when not being worn.
Gentle, appropriate cleaning will help to ensure your jewelry lasts for years to come. To clean it, use a little lukewarm soapy water and a soft cloth or soft-bristled brush, then dry your creation thoroughly.

Frequently Asked Questions

Chaumet jewellery is designed at the Maison’s creative studio, in the heart of Paris. The pieces are then made in the High Jewellery workshop, located at 12 Vendôme, or in certified partner workshops.

These workshops are based in France and Italy. Each piece of jewellery undergoes rigorous checks carried out by the Maison’s experts to ensure it meets Chaumet’s aesthetic requirements and quality standards.

To find out more about Chaumet’s ethical commitments, please consult our dedicated page.

Couldn't find the answer to your question? Contact us.

Bespoke creations are a core part of Chaumet’s history and continue a tradition of excellence in jewellery-making.

Through special orders, Chaumet brings the most ambitious designs and the most personal requests to life. From a personalised ring set with an exceptional gemstone to a tiara created exclusively for its future owner, each bespoke creation is the result of close communication between the Maison and the client.

The Maison also offers a range of customisable jewellery within its collections:

The engravable Jeux de Liens medallion;
The Les Acrostiches Jeux de Liens bracelet, composed using an alphabet of precious gemstones to create a secret message;
The Hortensia jewellery watch, available in different colour combinations;
The Crown Your Love service, which allows you to create a personalised engagement ring.

To discuss a bespoke design project, contact a Chaumet advisor.

Couldn't find the answer to your question? Contact us.

To ensure that your Chaumet jewellery retains its brilliance and beauty over time, regular care is essential.

We recommend avoiding prolonged contact with water and chemicals and protecting it from impacts. Proper cleaning will also help to guarantee your jewellery's longevity.

For a piece of jewellery made of gold or platinum:

Clean it regularly using a soft, dry cloth.

For a piece of jewellery with stones:

Clean it with a little lukewarm water and soap, using a cloth or soft brush, then dry it carefully.

For a piece of jewellery with pearls:

Use a mild soap applied with a damp cloth, then gently dry your jewellery.

We also recommend that you take your jewellery to one of our Chaumet boutiques or authorised retailers once a year to take advantage of our complimentary cleaning service*.

* This service is carried out in one of our boutiques or workshops.

Please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique.

Couldn't find the answer to your question? Contact us.

To protect your Chaumet jewellery creations and ensure they retain their brilliance over time, you must store them carefully.

Each piece of jewellery should be stored separately in its original box or in a soft pouch to prevent scratches caused by contact with other items.

For chains, always store them fastened to prevent them from becoming knotted or tangled.

We also recommend that you store your jewellery in a dry place, away from moisture, direct light and any contact with chemicals.

Couldn't find the answer to your question? Contact us.

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JOSEPHINE Platinum solitaire ring, 1-carat diamond, diamonds

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