How can I track my Chaumet order?

You can track your order through Chaumet Services, accessible via the bell icon, under Orders & Returns.Tracking is also available from your account on Chaumet.com.Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number. Click on the tracking number to check the delivery status.Couldn't find the answer to your question? Contact us.

How can I find out my ring size or my partner’s?

Chaumet offers a number of ways for you to find out your ring size or your partner's. You can order a free ring sizer, delivered to your door, via our contact form You can also consult our size guide. If you are unsure between two ring sizes, we recommend choosing the larger size. Couldn't find the answer to your question? Contact us.

Where can I have my Chaumet jewellery maintained and repaired?

For any maintenance or repair work to your Chaumet jewellery, we recommend taking it to one of our Chaumet boutiques or authorised retailers.Our experts care for your jewellery in accordance with the Maison's expertise and quality standards.Any work carried out outside the Chaumet network may compromise the integrity of your jewellery and result in the applicable guarantee being void.Please consult the list of our Chaumet boutiques and authorised retailersto find your nearest boutique.Couldn't find the answer to your question? Contact us.

Can I change or cancel my order once it has been confirmed?

As long as your order has not yet been shipped, certain customer or delivery details can still be changed by contacting our Customer Service.Once your order has been shipped, you will be able to track your parcel and, depending on the options offered by our logistics partner, update the delivery address directly through their portal.An order can only be cancelled before it is shipped. If your order is still being prepared, please contact our Customer Service. to request a cancellation. Once the cancellation is confirmed, the refund will be issued within 1 to 2 business days.If your order has already been shipped, it can no longer be cancelled. You may, however, return it after delivery.Personalised or made-to-measure products cannot be cancelled or refunded.Couldn't find the answer to your question? Contact us.

JOSEPHINE

White gold ring, ruby and diamonds

Price on demand Reference 085365

Adorning with its pieces the men and women who shaped history, Chaumet revealed the majesty of the most major figures. With its Royals High Jewelry universe, the Maison celebrates that same sovereign spark in every one of us.

Joséphine Duo Éternel celebrates our founding legend of Napoleon and Joséphine, the incomparable couple. Revisiting the toi et moi aesthetic, this High Jewelry collection is a precious echo of the diamond and sapphire engagement ring that Napoleon gave to his future Empress.

Joséphine Aigrette necklace in white gold, set with a pear-shaped ruby of approximately 2 carats, a pear-shaped diamond of approximately 1 carat and brilliant-cut diamonds.

Material: 18-carat white gold
Paving: 16 brilliant-cut EF VVS diamonds totaling 0.65 carat
Center stone: 1 pear-shaped ruby of approximatively 1 carat and 1 pear-shaped F VS+ diamond of approximatively 0.50 carat
Stone Quality: The Maison Chaumet very carefully selects the diamonds and colored stones that will be set on each jewelry creation and timepiece.

The carat weight, the number of stones and the metal weight are given as an indication. Non-contractual values

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SIGNATURE UNIVERSE

ROYALS

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Frequently Asked Questions

Having your Chaumet jewellery resized allows it to be adjusted to fit you while preserving its aesthetic and integrity.

Each resizing request undergoes a thorough technical assessment to ensure compliance with the Maison’s quality standards.

The adjustment options are specific to each piece and limited to help ensure its longevity. Certain specific considerations may also apply depending on the models.

Please note that jewellery that has been resized cannot be returned or exchanged.

For personalised assistance, please consult the list of our Chaumet boutiques and authorised retailers to find your nearest boutique.

Couldn't find the answer to your question? Contact us.

18-carat gold, also known as 750‰ gold, is an alloy comprising 75% pure gold combined with other metals to improve its strength and durability.

Chaumet uses only 18-carat gold for its jewellery, which is available in yellow, rose and white gold.

All Chaumet jewellery in 18-carat gold bears the eagle’s head hallmark, guaranteeing the purity of the metal used.

Couldn't find the answer to your question? Contact us.

Chaumet jewellery is designed at the Maison’s creative studio, in the heart of Paris. The pieces are then made in the High Jewellery workshop, located at 12 Vendôme, or in certified partner workshops.

These workshops are based in France and Italy. Each piece of jewellery undergoes rigorous checks carried out by the Maison’s experts to ensure it meets Chaumet’s aesthetic requirements and quality standards.

To find out more about Chaumet’s ethical commitments, please consult our dedicated page.

Couldn't find the answer to your question? Contact us.

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JOSEPHINE

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Frequently Asked Questions

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