FREQUENTLY ASKED QUESTIONS

Would you like to crown your love with a Chaumet engagement ring but you are still not sure which model or ring size to select? Our sales advisors are available to guide you through this symbolic purchase. For this, we invite you to visit our Crown Your Love service. Once you have created your account and entered your preferences, you can make an appointment at the Chaumet boutique of your choice to receive personalised advice. You can also contact our Customer Service to help you with your purchase.

Find the ring of your dreams with Crown Your Love

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As the jeweller of Napoléon and Joséphine, the Maison created its very first sentimental pieces for this legendary couple. Forever faithful to its history, Chaumet celebrates love with a majestic sense of occasion through its Crown Your Love creations.

With a distinguished and elegant selection, the Maison offers couples the opportunity to find the engagement ring of their dreams from a wide range of aesthetics, from the iconic Joséphine tiara rings to the graphic Bee My Love solitaire. Each Chaumet engagement ring comes with a corresponding wedding band, allowing the couple to seal their union with matching rings.

Thanks to our unique Crown Your Love service, the happy couple can choose the diamond of their desires by consulting the GIA (Gemological Institute of America) certificate of each available centre stone.

Selected according to the GIA’s rigorous criteria, Chaumet diamonds go beyond the « 4Cs ». In fact, as well as the classic « Colour, Clarity, Cut and Carat weight », the Maison adds a fifth criterion of its own: Harmony. Like the golden ratio, the Maison’s experts select each diamond for its unique proportions, a true masterpiece of brilliance and symmetry.

Discover our Crown Your Love creations

If your Chaumet engagement ring is too small or too big, you can have it resized. You can visit a Chaumet boutique with your engagement ring and request a resizing.

Please note that there are some restrictions depending on the model of the ring. We therefore recommend that you visit the boutique for personal advice or consult our size guide before purchasing.

Find a boutique

Consult the size guide

You can purchase your engagement ring remotely by contacting our dedicated service by email or phone. One of our Chaumet sales advisors will be delighted to help you find the perfect piece that will crown your love.

Contact the Distance Selling Service

Each Chaumet engagement ring stacks perfectly with one or more wedding bands from the same collection, which have been specially designed to complement your ring. The Maison also offers couples the opportunity to coordinate wedding rings and thus crown their love with matching jewellery.

Discover our Crown Your Love creations

Your Chaumet engagement ring requires regular attention and cleaning in order to keep its shine and beauty over the years. The Maison has the following services available, on estimate, to maintain your Chaumet solitaire:

Checks to ensure your centre stone is in good condition; Ultra-sonic cleaning if your ring is set with a diamond; Polishing and repairs.

To get your Chaumet engagement ring serviced or repaired, we invite you to bring your solitaire to the Chaumet boutique or authorised retailer of your choice.

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Considered the most precious metal in the world, platinum is a naturally white metal that does not oxidise over time. Thus, it never loses its brilliance and shine. Chaumet only uses 950‰ platinum, which is 95% pure platinum and other metals, such as copper, to increase its strength. Renowned for its longevity and its excellent preservation of precious stones, 950‰ platinum is used on most creations in Chaumet’s Bridal collections. Less scratch-resistant than gold, 950‰ platinum develops a patina over the years. You can bring your platinum piece to our After-Sales Service to be repolished and remove any scratches.

In line with the standards set out by the great French jewellery Maisons, Chaumet creations are made of 18-carat white gold: a precious alloy that guarantees good resistance and solidity over time. Chaumet 18-carat white gold is an alloy made up of 75% yellow gold, 10% copper and 15% palladium as well as a thin layer of rhodium, which gives white gold a unique brilliance and luminosity. White gold is an extremely resistant and solid metal that is difficult to scratch. However, the rhodium plating can fade over time with wear. The maintenance, polishing and rhodium plating carried out by our After-Sales Service will help the creation regain its radiance, brilliance and whiteness.

A guarantee hallmark is affixed to all precious metal jewellery pieces: a dog’s head for platinum creations and an eagle’s head for 18-carat gold.

Contact our After-Sales Service

Find out more about Chaumet precious metals

Your Chaumet gold creation is a precious object that requires attention and regular maintenance in order to preserve its beauty and last over time.

Discover our jewellery maintenance advice

To give them their unrivalled shine and radiance, our Chaumet white gold pieces are coated in a thin layer of rhodium. This metal can alter over time. You can bring your piece to a boutique or an authorised retailer for maintenance and polishing/rhodium plating, your creation will then regain its original white colour.

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From the classic brilliant cut to the pear cut, the Maison uses a wide variety of diamond cuts in order to offer each client the creation of their dreams.

The Maison’s iconic diamond cut is the pear. Particularly appreciated by Empress Joséphine, this elegant and unique cut is used to set the creations found in the Joséphine collection.

In 2021, Chaumet unveiled its new and exclusive diamond cut: the Taille Impératrice (« Empress cut »). Created just for Chaumet, this cut revisits the honeycombs of a beehive, an iconic feature of the Bee My Love collection, this time in radiant diamonds. The only diamond to combine a hexagonal shape, 88 facets and a star-shaped pavilion, the Taille Impératrice has an exceptional shine and a radiance superior to the market’s universal reference which is the brilliant cut.

Discover the Joséphine creations

Discover the Taille Impératrice

In 2021, Chaumet unveiled an exclusive diamond cut, the Taille Impératrice (« Empress cut »). Created just for Chaumet, this cut revisits the honeycombs of a beehive, an iconic feature of the Bee My Love collection, this time in radiant diamonds. The only diamond to combine a hexagonal shape, 88 facets and a star-shaped pavilion, the Taille Impératrice has an exceptional shine and a radiance superior to the market’s universal reference which is the brilliant cut.

Discover the Taille Impératrice

Respectful of the Kimberley Process and a member of the Responsible Jewellery Council (RJC) since 2005, Chaumet places the utmost importance on the origin of its raw materials, particularly its diamonds.

As well as this, all Chaumet diamonds over 0.30 carat come with a Gemological Institute of America certificate that indicates an individual number engraved on the stone. This engraving, invisible to the naked eye, is the ultimate guarantee of a Chaumet diamond’s authenticity and uniqueness.

Find out more about Chaumet's ethical commitments

The Kimberley Process, which has been in practice since 2003 and adopted by over 75 countries, is an international certification scheme that aims to prevent the flow of conflict diamonds.

Conflict diamonds, also known as ‘blood’ diamonds, are rough diamonds used by rebel movements or their allies to finance armed conflicts aimed at undermining legitimate governments.

Respectful of the Kimberley Process and a member of the Responsible Jewellery Council (RJC) since 2005, Chaumet places the utmost importance on the origin of its raw materials, particularly its diamonds.

Find out more about Chaumet's ethical commitments

The Maison selects diamonds that are used to set its creations according to the universal certification established by the GIA (Gemological Institute of America) and based around 4 criteria known as the 4Cs: « Colour », « Clarity », « Cut » and « Carat weight ».

COLOUR

Colour

The GIA evaluation uses a colour scale ranging from D (perfectly white diamond) to Z (slightly yellow-tinted diamond).

Maison Chaumet only selects perfectly white, colourless diamonds between D and G for its creations.

CLARITY

Purity

The GIA’s clarity scale classifies diamonds from FL (« Flawless – a diamond without a single flaw ») to I3 (« Included’ – diamonds with inclusions that are visible to the naked eye). Only diamonds from categories FL to VS (« Very slightly included – diamonds with only very slight inclusions ») are selected for the Maison’s creations. Chaumet diamonds do not have any inclusions that are visible to the naked eye.

Each stone is unique and characterised by its degree of clarity, which is determined by the number, size and position of the inclusions. These imperfections are marks left by nature during the diamond’s formation. The inclusions are recorded and mapped on the GIA diamond certificate.

CUT

Cut

The cut of a diamond finds the balance between proportions and angles in order to achieve optimum brilliance. A very precise cut allows the stone to catch the light and reflect it through its facets, reflecting the brilliance and sparkle back to the eye of the beholder.

The quality of the cut is determined using a scale ranging from « Excellent » to « Poor ». Chaumet only selects diamonds of a high quality, either « Excellent » or « Very Good » diamonds.

Chaumet offers a wide range of cuts in its collections: round brilliant, pear, Taille Impératrice, cushion, oval and emerald, all of which are designed to enhance the stone.

CARAT

Weight

A carat is a unit of measurement for the weight of a diamond. 1 carat is the equivalent of 0.20 grams, or 5 carats to 1 gram. Combined with the other three « Cs », the weight determines the value of a diamond. The heavier the weight, the more valuable and rarer it is.

The Maison offers diamonds of all sizes and weights in a wide range of settings.

The beauty of a diamond comes from the combination of all 4Cs – Colour, Clarity, Cut and Carat. Each of these four criteria is important, independently of the others. The exponential rarity of a diamond will therefore depend on the combination of all four of these characteristics.

Each diamond is unique. However, its quality can be assessed according to four main criteria: Colour, Clarity, Cut quality and the Carat weight. No criterion is more important than the other. It is up to you to decide which criteria are most important to you. The more a diamond combines a high carat weight with the perfect colour, clarity and cut, the rarer and more expensive it will be.

Each diamond is unique. The 4Cs, Colour, Clarity, Cut and Carat are the four characteristics that have been developed by the Gemological Institute of America (GIA) to assess the quality of a diamond.

Beyond the 4Cs, the final criterion specific to Chaumet is the harmony of the stone. The Chaumet diamond expert examines each diamond under a light, a magnifying glass and a microscope to see the specific emotion it gives off, its brilliance, sparkle and radiance.

Each diamond is unique. The 4Cs, Colour, Clarity, Cut and Carat are the four characteristics that have been developed by the Gemological Institute of America (GIA) to assess the quality of a diamond.

All Chaumet diamonds over 0.30 carat come with a Gemological Institute of America certificate that lists their characteristics.

Finally, each diamond over 0.30 carat is engraved with a unique number, invisible to the naked eye, which constitutes the ultimate guarantee of a Chaumet diamond’s uniqueness and authenticity. This number is shown on the piece’s GIA certificate, which is provided at the time of purchase.

All Chaumet diamonds over 0.30 carat come with a Gemological Institute of America certificate that indicates an individual number engraved on the stone. This engraving, invisible to the naked eye, is the ultimate guarantee of a Chaumet diamond’s authenticity and uniqueness.

Finally, the GIA certificate details information about the diamond’s characteristics (4Cs) and maps the inclusions present on the stone.

The word diamond comes from the Greek « adamas » meaning invincible or indestructible. It is the hardest mineral (10/10 on the Mohs scale). A diamond is however still sensitive to scratches from other diamonds, as well as to direct impact. We therefore advise treating your Chaumet diamond with care.

The bigger the diamond, the rarer it is. Therefore, for the same colour, clarity and cut quality, a 1 carat diamond is rarer and therefore more expensive than two 0.50-carat diamonds.

The diamond colour scale developed by the Gemological Institute of America (GIA) starts with the letter « D ». A completely white diamond will therefore be classified as « D » and not « A ». This choice was made by the GIA to differentiate its grading system from other, less precise systems that use classifications like « A » or « AA ». Furthermore, the American Gem Society (AGS) has its own numerical scale, which was restricted to AGS members only. So, when the GIA decided to develop its own diamond grading system in 1953, it had to introduce new terms. Hence the « D ».

It all began at the start of the 19th century when two types of craftsmanship culminated: the jewellery art of François-Regnault Nitot, founder of Maison Chaumet, and the bold watchmaking skills of Abraham-Louis Breguet. They worked together to create a pair of wristwatches for Empress Joséphine’s daughter-in-law.

This creation was the beginning of Chaumet’s long watchmaking tradition, a combination of Parisian jewellery design and the finest Swiss movements. A story that is still being written today through stunning jewellery pieces that tell the time, emblematic of Chaumet.

Discover our watchmaking creations

The Maison’s design studio is found in the heart of Paris, where Chaumet’s designers develop future watchmaking creations. Like a tailor or couturier, they express the fluidity of volumes and light, bringing shapes and precious stones to life to evoke emotion in those who wear them.

Based on these designs, Chaumet watchmaking’s Swiss ateliers then use advanced modelling technology to create prototypes.

Once the model has been validated, Chaumet Swiss watchmakers produce the precious jewellery watches that the Maison is renowned for. It takes more than a year for a new model to come to life.

Discover our watchmaking creations

Your Chaumet watch is a precious object that requires attention and regular servicing in order to maintain its beauty and last over time.

Discover our watch maintenance advice

Your Chaumet watch is a precious object that requires attention and regular maintenance in order for it to last over time.

For Chaumet quartz watches, servicing is recommended whenever the battery is changed, on average every two years.

If you own a mechanical watch with automatic or manual winding, we recommend bringing it in every four years for a full service (cleaning and movement maintenance).

You can service your Chaumet watch in all of our boutiques and authorised retailers.

Find a Chaumet boutique

Your Chaumet watch is a precious object that requires attention and regular maintenance in order for it to last over time. You can get it serviced in all of our boutiques and authorised retailers.

Find a Chaumet boutique

Your Chaumet watch is a precious object that requires attention and regular maintenance in order for it to last over time. We recommend checking your watch’s water-resistance every year if you regularly put it under water. Without frequent contact with water, you should check the water-resistance every time you change the battery and open the case.

You can have the water-resistance of your Chaumet watch checked in all of our boutiques and authorised retailers.

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Your Chaumet watch comes with a two-year warranty for any lack of conformity occurring under normal conditions of use from the date of purchase shown on your certificate of authenticity.

Consult the Chaumet watch guarantee

If your watch strap does not fit your wrist size, visit your nearest Chaumet boutique or contact our Customer Service.

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Some of your daily electronic devices (smartphone, computer, television, speaker, etc.) emit magnetic waves. These waves can interfere with your watch’s mechanism. If the magnetic waves are of a low intensity or short duration, there will be little impact on the movement and your watch will function normally once exposure stops.

We recommend avoiding any prolonged exposure to magnetic fields, especially for watches with mechanical movements, which are more sensitive than quartz movements. Significant exposure may cause the watch to lag, run fast or even stop. These interferences are usually corrected within a few minutes. If these undesirable effects continue, we recommend taking your watch to a Chaumet boutique or authorised retailer to restore it to its proper functioning.

Find a Chaumet boutique

To find out what ring size you are, we invite you to visit the Chaumet boutique of your choice or consult our online size guide.

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Consult the size guide

Our Chaumet rings are available in the following sizes:

– Size 45 to 58 for women’s models.

– Size 45 to 66 for men’s models.

If none of these sizes are right for you, please contact our Customer Service department for a personalised service that suits you.

Discover the rings

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To find out what bracelet size you are, we invite you to visit the Chaumet boutique of your choice or consult our online size guide.

Find a boutique

Consult the size guide

To find out what strap size you are, we invite you to visit the Chaumet boutique of your choice or consult our online size guide.

Find a boutique

Consult the size guide

Chaumet offers the possibility to personalise certain pieces with its engraving service. To find out if your Chaumet creation can be engraved, please consult the product sheet for the piece in question. Our Chaumet advisors are also available for further information on engraving, in store or via our Customer Service. Please note that engraved items cannot be returned or exchanged.

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Engraved items cannot be returned or exchanged. Thank you for your understanding.

To find out the price to engrave your Chaumet piece, please contact the Chaumet boutique of your choice by email or phone.

Find a Chaumet boutique

Find a Chaumet boutique

You can pay for your order on chaumet.com using one of the following payment methods: Debit card, Visa, Mastercard, American Express, Union Pay and PayPal.

In the event of a refused payment, please contact your bank and check possible payment limits linked to the card you are using for your purchase.

You can also contact Chaumet Customer Service by phone on 1300 399 242 or by email at information-ap@chaumet.com.

Chaumet creations are delivered in their signature box and wrapped with the greatest care in specifically designed packaging. They are delivered with their certificate of authenticity, a shopping bag and the accessories necessary to present the product if you have ordered it as a gift.

If your order includes several pieces, you will receive as many packages as you order.

When you place your order, you can add a personalised message that will be written and included in the package.

Chaumet creations are guaranteed for 2 years from the date of purchase. Each creation comes with a certificate of authenticity as well as a GIA certificate for pieces set with a diamond weighing more than 0.30 carat.

It is not possible to modify the content of an order after it has been confirmed. If your order has already been dispatched, you can return it to us free of charge. If the order has not yet been dispatched, we recommend contacting Chaumet’s Customer Service by phone on 1300 399 242 or by email at information-ap@chaumet.com.

If you have not received a confirmation email after ordering on the chaumet.com website, please contact Chaumet’s Customer Service by phone on 1300 399 242 or by email at information-ap@chaumet.com.

Once your order has been dispatched, you can consult the corresponding receipt at any time from your account page on chaumet.com.

If you have made a guest order, you will receive the corresponding invoice by email, once your order has been dispatched.

If you wish to have your Chaumet creation engraved after ordering it online and if it is compatible with an engraving, you have a period of 2 months from the date written on your receipt to have it engraved at the Chaumet boutique of your choice. Please bring this invoice and your creation’s certificate of authenticity with you when you visit the boutique.

To order a creation that is not available online, please contact our Distance Selling Service by phone on +61 3 9568 0550 or by email at shopau@chaumet.com.

Orders placed on chaumet.com/au_en may be delivered anywhere in Australia, excluding PO boxes.

The shipping costs as well as any possible return costs of your order are paid for by Maison Chaumet.

Once your order has been shipped, you will receive an email that includes the tracking number of your parcel. This number is also available in the « Your Account » section on chaumet.com.

If you have placed a guest order, an email will be sent to you with your tracking number once your order has been shipped.

Unfortunately we are not able to change the delivery address once your order has been confirmed. However, once your order has been dispatched, you will receive a tracking number that you can use to change the delivery address on our logistics partner’s online portal.

We do our utmost to ensure that you receive your Chaumet creation as soon as possible. As an indication, deliveries usually take place within 3 to 5 working days.

Unfortunately it is not possible to collect an order placed on chaumet.com from a Chaumet boutique. Nevertheless, we are working hard to make this service available soon.

Our logistics partner will hand-deliver your Chaumet parcel against your signature.

If you are absent for the delivery of your Chaumet order, our logistics partner will notify you of the unsuccessful delivery attempt. It will then be possible for you to schedule a new delivery time slot directly with our logistics partner. If necessary, you can also contact Chaumet’s Customer Service by phone on 1300 399 242 or by email at information-ap@chaumet.com.

Please contact Chaumet’s Customer Service by phone on 1300 399 242 or by email at information-ap@chaumet.com if you have not received your order or if it is not the right product.

If you wish to have Chaumet creations delivered to several addresses, please place as many orders as there are delivery addresses.

If you are not satisfied with your order and wish to return it to us, you have 30 days from the date of receipt of your order to log a return request either from the dedicated section in the « Your account » section on chaumet.com if you created an account when you placed your order, or by going to the following web page: https://www.chaumet.com/au_en/rma/guest/login/.

Following this request, please use the prepaid return label included in your package and stick it on your return parcel. Should you need a new return label, please contact the Chaumet Customer Service team (1300 399 242; information-ap@chaumet.com). You can then schedule the DHL pick-up of your return parcel at your chosen pick-up address or drop your parcel off at a DHL location nearby. Please make sure that you return your order in its original packaging and that you include all the items delivered (case and other packaging, protection, security seal, certificate of authenticity, other possible accessories). In case of incomplete returns, you may not be refunded.

Do not hesitate to contact the Chaumet Customer Service team who can guide you through the return process.

To schedule the pickup of your return package, go to the following URL address:

– on desktops and tablets : https://mydhl.express.dhl/au/en/schedule-pickup.html#/schedule-pickup#label-reference

– on mobile phones: https://mydhl.express.dhl/au/en/mobile.html#/pickup

Select “No” to the questions “Do you need to create a shipping label?”

Select the option “I have a DHL Waybill Number” and enter the DHL Way Bill Number shown on your return label

Enter your package dimensions

Enter your selected pick-up date and time slot

Do not hesitate to contact the Chaumet Customer Service team (1300 399 242; information-ap@chaumet.com) who can guide you through the return process.

You can track your Chaumet return thanks to a tracking link which is sent once your prepaid label is issued.

Unfortunately it is not possible to exchange an item ordered on the chaumet.com website. Please return the creation in order to receive a refund and place a new order online.

Unfortunately it is not possible to return or exchange an item ordered on the chaumet.com website in store. Returns must be sent using the prepaid label included in your parcel and also available from Chaumet’s Customer Service.

Once we receive your return package, we then carry out a quality control in order to verify the perfect condition of the creation as well as the presence of all accessories and documents that were included in the delivery, specifically the untouched security seal. Within a few days, we will proceed with a refund to the original payment method used for your order, provided that the above conditions are met.

Our Distance Selling Service is available worldwide, in particular in the following countries and regions:

– France

– Australia

– Mainland China

– South Korea

– United Arab Emirates

– Spain

– United States of America

– Japan

– Hong Kong SAR of China

– Macao SAR of China

– Taiwan Region

– Singapore

For contact information by country and region, visit the Distance Selling Service page.

The Chaumet Distance Selling Service is available for you to: contact its sales advisors, place an order and have your Chaumet piece delivered to your home. You will find contact information for your place of residence below:

– Europe (excluding Spain) – Americas – Africa: shop@chaumet.com or +33 (0)1 56 88 50 20

– Spain: madrid@chaumet.com or +34 915 90 72 80

– Japan: shopjp@chaumet.com or +81 3-5524-2722

– Mainland China: visit our WeChat Store

– South Korea: shopkr@chaumet.com or +82 10 9289 1780

– Singapore: shopsg@chaumet.com or +65 6834 4600

– Taiwan Region: shoptw@chaumet.com or +886 2 8772 0618

– Australia: shopau@chaumet.com or +61 3 9568 0550

– Hong Kong SAR of China – Macao SAR of China – Other countries and regions in Asia: shophk@chaumet.com or +852 2816 5068

– United Arab Emirates: shopme@ae.chaumet.com or +971 54 792 6667

The payment of purchases is completely secure and can be made by payment link or bank transfer. The following card payment providers are accepted: Debit card, Visa, Eurocard/Mastercard and American Express.

To find out more, consult our Terms and Conditions of Sale.

We invite you to contact one of our sales advisors to find out more about delivery times, which may vary from country to country.

You will find contact information on our Distance Selling Service page.

We invite you to contact your sales advisor to find out more about order tracking and delivery.

You can consult all information relating to delivery on our Terms and Conditions of Distance Selling.

You can consult all information relating to returns and exchanges on our Terms and Conditions of Distance Selling.

All the information is available on the Terms and Conditions of Distance Selling page.

If your Chaumet ring is too small or too big, you can have it resized. You can visit a Chaumet boutique with your ring and request a resizing.

Please note that there are some restrictions depending on the model of the ring. We therefore recommend that you visit the boutique for personal advice or consult our size guide before purchasing.

Find a Chaumet boutique

Consult the size guide

If your Chaumet creation needs to be repaired, we invite you to bring it to a boutique or to an authorised retailer.

If there are no Chaumet boutiques near you, contact our Customer Service to receive personalised advice.

Find a Chaumet boutique

Contact Customer Service

Your Chaumet creation is a precious object that requires attention and regular maintenance in order for it to last over time. You can visit any Chaumet boutique or authorised retailer to have your creation cleaned.

Find a Chaumet boutique

Polishing restores the original shine to your Chaumet gold or platinum piece. We recommend polishing your creation occasionally so as to not remove too much metal. Visit our boutique for personalised advice on how to maintain your piece.

Find a Chaumet boutique

The repair time varies depending on the type of repair required. We invite you to drop off your piece at the Chaumet boutique of your choice. One of our Chaumet advisors will then provide you with an estimate for the repair and an estimated time to collect your piece.

If there are no Chaumet boutiques near you, contact our Customer Service to receive personalised advice.

Find a Chaumet boutique

Contact Customer Service

Your Chaumet creation is a precious object that requires attention and regular maintenance in order for it to last over time. You can have it serviced in all of our boutiques and authorised retailers.

If there are no Chaumet boutiques near you, contact our Customer Service to receive personalised advice.

Find a Chaumet boutique

Contact Customer Service

Your Chaumet creation is a precious object that requires attention and regular maintenance in order to maintain its beauty and last over time.

Discover our jewellery maintenance advice.

Your Chaumet watch is a precious object that requires attention and regular maintenance in order to maintain its beauty and last over time.

Discover our watch maintenance advice.

In jewellery making, it all begins with a story, an idea, a drawing… in the heart of Paris lies the Maison’s Creation Studio, where Chaumet designers develop our future jewellery and High Jewellery pieces.

Based on these designs, the creations are then made in our High Jewellery workshop at 12 Vendôme, Paris, or by our partner ateliers located mostly in France, as well as Italy.

A member of the Responsible Jewellery Council (RJC) since 2005, Chaumet works exclusively with certified RJC ateliers, guaranteeing the integrity and sustainability of its supply chain through an independent audit. Once completed, each piece is inspected by Chaumet experts to ensure it fully meets the high quality and aesthetic standards set out.

The Maison Chaumet can be found in many countries around the world thanks to a large network of boutiques and authorised retailers.

Find a Chaumet boutique

You can consult the opening hours of our Chaumet boutiques at any time on the Maison’s website.

Find a Chaumet boutique

Each Chaumet creation sold comes with a certificate of authenticity. Slid into a pouch, this document lists the name of the piece, its reference number, the individual number engraved onto the creation as well as its purchase date.

In addition, each Chaumet creation set with a diamond of more than 0.30 carat has a Gemological Institute of America (GIA) certificate that indicates the individual number engraved on the stone. This engraving, invisible to the naked eye, is the ultimate guarantee of a Chaumet diamond’s authenticity and uniqueness.

Finally, the GIA certificate details information about the diamond’s characteristics (4Cs) and maps the inclusions present on the stone.

Each Chaumet creation is engraved with:

– A hallmark corresponding to the metal used: 18-carat 750‰ gold, 950‰ platinum or 316L steel,

– A unique individual number that identifies it and certifies its authenticity,

– A size if it is a ring or a bracelet,

– The Chaumet signature.

All our jewellery and watchmaking creations are sold with a certificate that confirms their authenticity.

If you do not have this certificate, we recommend visiting the boutique or contacting Customer Service to have the piece appraised.

Find a Chaumet boutique

Each Chaumet jewellery or watchmaking piece is engraved with:

– A hallmark corresponding to the metal used: 18-carat 750‰ gold, 950‰ platinum or 316L steel,

– A unique individual number that identifies it and certifies its authenticity,

– The Chaumet signature,

– A size if it is a ring or a bracelet,

– The « Water resistant » inscription for Chaumet watches.

Custom pieces are at the heart of Chaumet’s origins and the Maison continues to keep this tradition alive so your simplest or wildest desires can become a reality.

Special orders make it possible to have the creation of your dreams made. From a personalised ring with an exceptional stone to an exclusive tiara, each special order is a creative exchange between Chaumet and its client.

Chaumet also offers customisable pieces in its collections. The Jeux de Liens Harmony medallion can be engraved, the Les Acrostiches Jeux de Liens bracelet can be created using an alphabet of stones to write a secret message, the Hortensia Eden jewellery watch comes in a range of colours… Not forgetting the Crown Your Love service, which allows you to create the engagement ring of your dreams.

Contact a Chaumet advisor for a custom creation

Chaumet boxes are only supplied when a Chaumet creation is purchased.