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Frequently asked questions
How should I take care of my Chaumet watch?
Your Chaumet watch is a precious object that requires attention and regular servicing in order to maintain its beauty and last over time.
How long is my Chaumet watch under warranty?
Your Chaumet watch comes with a two-year warranty for any lack of conformity occurring under normal conditions of use from the date of purchase shown on your certificate of authenticity.
What should I do if my Chaumet watch is too small or too big?
If your watch strap does not fit your wrist size, visit your nearest Chaumet boutique or contact our Customer Service.
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FREE SHIPPING AND RETURN
You will receive your order within 3 to 5 working days.
OUR CUSTOMER SERVICE
Our customer service is available on +33 (0)1 44 77 26 26
Do you have a question? Our customer service team is available on +33 (0)1 44 77 26 26
Monday-Friday 10:00-19:00 / Saturday 10:00-18:00
SECURE PAYMENT
We accept the following payment methods: Visa, Mastercard, American Express, Union Pay, PayPal, Apple Pay
SIGNATURE JEWELLERY BOX AND PACKAGING
GUARANTEE AND AUTHENTICITY
Your Chaumet creation is an original piece whose criteria of quality, precision and manufacturing meet the highest requirements. It has undergone careful care, testing and rigorous controls at every stage of its manufacture. All our Jewellery and Watches creations are shipped with a certificate attesting to their authenticity.
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